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how to install comcast high speed internet: a quick guideI would generally not post about something as specific as this, but after seeing the vast amounts of confusion and misinformation that's out there on the topic I felt that my 2c in this case would be worthwhile. Today I got cable along with Internet service from Comcast, and one of the potential that I wondered about was the setup. I've got a Linksys WRT54G However, this didn't seem to make a lot of sense. While the MAC address of the cable modem does need to be registered with comcast, it seems less obvious why they would need the MAC address of the PC itself. Maybe at some point it was necessary, but as I discovered today that's no longer the case. )As a sidenote, the cable guy that did the install of the line also said that the "pc first, router later" process was a requirement... so maybe that's how this got started). To make sure this remains a quick guide, here's what I did (as far as I can tell the procedure would be the same anywhere in the US for a Comcast high speed Internet install):
After all that, speeds are pretty great, 3 Mbps down, 768 Kbps up (or more), and it's working well so far, keyword here being so far since there were some signal strength issues that made installation more tedious than it should have been, and those gremlins have a way of showing up again... PS: I also got HDTV with Dolby Digital. Not that many channels, but one word: Wow. Categories: technologyPosted by diego on August 16 2005 at 11:47 PM | TrackBack (0) Comments (please see the comments & trackback policy).
I recently went through a Comcast setup myself - 1 Mac, 1 PC, 1 wireless router (Airport). I never registered or downloaded the special software. I just installed the router, got the special Comcast site when I started my browser, and called Comcast to have the "fix it". 1 minute later the modem rebooted and everything worked. Posted by: Lou at August 17, 2005 6:02 AMAnother good option! I suspected that this also could have worked--essentially they did over the phone what the activation software did automagically for my install. I would've tried it too, but after three and a half hours of the technician not being able to get much help from Comcast support, I didn't want even the possibility of going through that myself. That's a good option when you absolutely don't want to go through the download/install process (or can't, say, if you've got a Linux machine). Posted by: Diego at August 17, 2005 6:39 AMYes, and sadly Comcast customer service seems to support this idea also. I installed comcast internet about 6 months ago, and was having trouble getting the modem to share the connection. It was recognizing the line but none of my computers could connect to it (via belkin wireless router). I called comcast and they were able to connect into my modem and run some test on it. They told me that in order to fix the problem (and install correctly) I needed my computer connected directly to my modem for the first connection during install. Maybe this was the case when I was doing the installation, but I tend to lean more towards Comcast wanting you do to this for some reason, or Comcast not knowing any better? Posted by: Nick at August 17, 2005 7:13 AMWhat kind of crappy TV did you have in Dublin? ;-) HDTV should only look marginally better than what you get in Europe. E. Posted by: Erik C. Thauvin at August 17, 2005 7:18 AMAlthoug I'm talking about a different country, in Argentina, Fibertel also configures the cable modem to attach itself to one MAC address. The trick was the same than in your case, just power-cycle the cable modem (btw I also have a WRT54G attached to the cable modem, but the cable modem is a Motorola SurfBoard) Posted by: Juan Cruz Nores at August 18, 2005 1:13 PMPost a comment
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